đ Privacy Policy
We take your privacy seriously. Here's everything you need to know about how we handle your data.
Valonsoft Media ("we," "us," or "our") operates valonsoft.com and publishes mobile games ("Services"). This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Information You Provide: When you contact us via our website, we collect your name, email address, and message content.
Automatically Collected Information (Apps & Games): Our mobile games collect device identifiers (advertising ID, device model, OS version), gameplay data (sessions, level progress, scores), crash logs and performance diagnostics, and approximate geographic location (country/region from IP address).
Third-Party SDKs: Google AdMob (advertising), Firebase Analytics (usage data), and Firebase Crashlytics (crash reports). All subject to Google's Privacy Policy.
2. How We Use Your Information
- Provide, operate, and improve our games and Services
- Respond to your inquiries and support requests
- Display advertisements through AdMob
- Analyse gameplay to improve game design and fix bugs
- Comply with legal obligations and detect fraud
3. Advertising (AdMob)
Our free games are supported by ads served by Google AdMob. You can opt out of personalised ads via device settings: Android: Settings â Google â Ads â Delete advertising ID. iOS: Settings â Privacy & Security â Apple Advertising â Turn off Personalised Ads.
4. Children's Privacy (COPPA)
For child-directed games (rated 4+), we configure AdMob to serve only non-personalised ads. We do not knowingly collect personal information from children under 13. Contact privacy@valonsoft.com if you have concerns.
5. Data Retention
Analytics and crash data: up to 14 months. Contact form submissions: up to 2 years. Request deletion anytime by emailing privacy@valonsoft.com.
6. Data Sharing
We do not sell your personal information. We share data only with Google (Firebase, AdMob) under data processing agreements, legal authorities when required by law, and business successors in the event of a merger or acquisition.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, object to processing, and data portability. Contact privacy@valonsoft.com to exercise these rights.
8. Contact Us
Valonsoft Media
Email: privacy@valonsoft.com
Website: valonsoft.com/contact